Lovebee Products Website Terms & Conditions
Open in new window | Thank you for choosing Lovebee Products! Lovebee Products is an ever-growing source of handcrafted all natural, bath, body, skin care and home care products.
These Terms & Conditions (“Terms”, “Terms and Conditions”, “Terms of Use”) govern your relationship with our website www.lovebee.buzz (the “Site”) operated by Lovebee Products Inc. (“us”, “we”, or “our”).
Please read these Terms and Conditions carefully before using and/or placing orders through the Site.
Your access to and use of the Site is based on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Site.
By accessing or using the Site you agree to be bound by these Terms and accept all legal consequences. If you do not agree to these terms and conditions, in whole or in part, please do not use the Site.
Please note that all users must confirm agreeance to these terms when signing up for a Lovebee account.
SECTION 1: SITE USE
Purchases
If you wish to purchase any product or service made available through the Site (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
By submitting such information, you grant us the right to provide the information to third parties, including but not limited to PayPal, for purposes of facilitating the completion of Purchases. We do not retain any financial information used during purchases on the Site whatsoever.
Accounts
When you create an account with us, you must provide us information that is accurate, complete, and current. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Site.
You are responsible for safeguarding the password that you use to access the Site and for any activities or actions under your password, whether your password is with our Site or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
Comments & Reviews
Profanity or language that is otherwise offensive, vulgar or obscene will not be tolerated within comments/reviews and will be deleted upon detection. Repeated offenders will have their account closed and IP address blocked and banned from the Site.
Applicable Taxes
Canadian HST is applicable to all Canadian purchases on the Site.
Refunds
Given the nature of cosmetics and the inability to reuse opened products in any way, we will only provide a refund under following scenarios:
- An unopened product with an unaltered seal is returned to us within 7 business days of purchase.
- You have received a defective product (proof required).
- Your credit card or account was fraudulently used to make a transaction. Proof of fraudulent activity from your credit card provider or banking institution will be required for a refund.
External Links
The Site may contain links to third-party web sites or services that are not owned or controlled by Lovebee Products.
Lovebee Products has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Lovebee Products shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Availability, Errors & Inaccuracies
In order to provide exceptional service and accuracy, we regularly update the products and services on the Site.
We cannot and do not however guarantee the accuracy or completeness of any information, including prices, product images, packaging and shipping images, product descriptions, specifications, availability, and services on the Site. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Despite our best efforts, the products or services available on our Site may have an error regarding the price, be inaccurately described, displayed, or be unavailable.
We may experience delays in updating information on the Site and in our advertising on other websites.
Intellectual Property
The Site and all contents, including but not limited to text, images, graphics or code are the property of Lovebee Products and are protected by copyright, trademarks, database and other intellectual property rights. You may display and copy, download or print portions of the material from the different areas of the Site only for your own non-commercial use, or to place an order with Lovebee Products. Any other use is strictly prohibited and may violate copyright, trademark and other laws.
These Terms do not grant you a license to use any trademark of Lovebee Products or its affiliates. You further agree not to use, change or delete any proprietary notices from materials downloaded from the Site.
Termination
We may terminate or suspend access to our Site immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.
All provisions of the Terms shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Upon termination, your right to use the Site will immediately cease. If you wish to terminate your account, you may simply discontinue using the Site.
Sweepstakes, Contests, Raffles and Similar Promotions
Any sweepstakes, contests, raffles or similar promotions made available through the Site will be governed by specific rules that are separate from these Terms of Use. By participating in any such sweepstakes, contest, raffle or promotion, you will become subject to those rules, which may vary from the terms and conditions set forth herein and which, in addition to describing such sweepstakes, contest, raffle or promotion, may have eligibility requirements, such as certain age or geographic restrictions. It is your responsibility to read the applicable rules in order to determine whether or not your participation, registration and/or entry is valid. You agree to read the applicable rules, which are linked from the particular activity, and to review our Privacy Policy which, in addition to these Terms of Use, governs any information you submit in connection with such activities.
Shipping & Delivery
At Lovebee we strive to ensure that your orders are processed and delivered promptly and efficiently. By placing an order on our website, you agree to the following terms regarding shipping and delivery:
Shipping Methods
We offer a variety of delivery options to best meet your needs. Local drop-off services may be available in certain regions, and shipping is primarily handled through Canada Post within Canada and USPS for orders within the United States. In addition, we reserve the right to use other carriers, including but not limited to UPS, Purolator, and FedEx, when necessary or appropriate.
Shipping Timelines
While we aim to ship all orders as quickly as possible, estimated delivery times are not guaranteed and may vary depending on order volume, product availability, the shipping carrier, destination, and shipping option selected. Please note that all shipping timelines are provided as estimates and do not include processing times for order preparation.
Delays and Force Majeure
From time to time, unforeseen circumstances such as labor disputes, weather events, natural disasters, pandemics, or other factors beyond our control may cause delays in shipping and delivery. By using our site and placing an order, you acknowledge and agree that Lovebee Products is not responsible for such delays or any associated costs or inconveniences.
Shipping Costs and Customs
Shipping costs are calculated at checkout and are based on either the destination location or a combination of the carrier’s rates, the destination, and the weight of the order. For international shipments, customers are responsible for any customs fees, import duties, taxes, or additional charges imposed by the destination country. Lovebee Products is not liable for delays caused by customs clearance processes.
Incorrect Address or Failed Delivery
It is the responsibility of the customer to provide an accurate and complete shipping address at the time of order. Lovebee Products is not liable for delays or additional costs incurred due to incorrect or incomplete address information. If a package is returned to us due to an incorrect address or failure to collect the package, the customer may be required to cover additional shipping costs to resend the order.
Lost or Damaged Shipments
We take great care in preparing and packaging your orders to ensure they arrive in excellent condition. However, once a package has been successfully delivered to the shipping address provided, we are no longer responsible for its security or condition.
Stolen or Damaged Packages Post-Delivery
- Upon successful delivery, we receive confirmation from the carrier, which often includes a timestamp and, where available, a photo of the delivery location. This confirms that the package was delivered as intended.
- We are unable to offer refunds, replacements, or reimbursements for packages that are lost, stolen, or damaged after delivery has been confirmed.
- To help protect your delivery, we recommend selecting a secure delivery location or providing additional delivery instructions (e.g., delivering to a workplace, requesting a signature upon delivery, or using a P.O. box or parcel locker).
Undelivered Packages
- If a package is marked as undeliverable by the carrier or confirmed lost before delivery, we will provide a full refund or send a replacement free of charge.
Filing Claims with Carriers
If your package is stolen or damaged post-delivery, we encourage you to file a claim directly with the shipping carrier. Many carriers provide processes to report and resolve issues related to theft or damage.
By placing an order with us, you agree to these terms and conditions regarding lost or damaged shipments.
Acceptance of Risk
By placing an order on our site, you accept the inherent risks associated with shipping, including potential delays, damage, theft, or loss. You agree that Lovebee Products is not liable for any consequential damages resulting from delayed or undelivered packages.
Email Notifications
From time to time we send various notifications via electronic mail. These notifications may be manually initiated or automatically generated by our website. Notifications include, but are not limited to, information about orders and purchases, notes, promotional content, and requests for product or site reviews. By using this website you agree to receive electronical notifications related to your account and activity on this website. While electronic information regarding order information is mandatory, you can however unsubscribe at any time from promotional content by clicking the unsubscribe link at the bottom of any promotional or review request emails.
Discount & Promotion Codes & Cards
From time to time we may offer digital or physical promotions, giving you discounts on our products. Discounts only apply to regularly placed items and exclude sale items and other promotions that may be running on lovebee.buzz.
Privacy Policy
We takes the privacy of your personally identifiable information very seriously. We only collect personally identifiable information that you voluntarily submit through the Site. Personally identifiable information may include information such as your name, postal address, and/or e-mail address, as well as other information such as survey responses. We do not automatically collect personally identifiable information without your knowledge. Your submission of personally identifiable information through the Site is governed by our Privacy Policy. In addition to the Terms set forth on this page, using the Site is considered acceptance and consent to our privacy policy.
Indemnification
You agree to defend, hold harmless and indemnify Lovebee Products, the Affiliated Entities and their respective officers, directors, employees, consultants, agents, shareholders, licensors, sponsors and representatives from and against any and all claims, liabilities, damages, fines, penalties or costs of whatsoever nature (including reasonable attorneys’ fees and costs), arising out of or in anyway connected with: (i) any breach by you of these Terms of Use; and (ii) your use of the Site or services available on the Site in any unauthorized manner.
Severability
If any part of these Terms shall be held or declared to be invalid or unenforceable for any reason by any court of competent jurisdiction, such provision shall be ineffective but shall not affect any other part of these Terms.
Waiver; Remedies
The failure of Lovebee Products to partially or fully exercise any rights or the waiver of Lovebee Products of any breach of these Terms of Use by you, shall not prevent a subsequent exercise of such right by Lovebee Products or be deemed a waiver by Lovebee Products of any subsequent breach by you of the same or any other term of these Terms of Use. The rights and remedies of Lovebee Products under these Terms of Use shall be cumulative, and the exercise of any such right or remedy shall not limit Lovebee Products’ right to exercise any other right or remedy.
International Users
This Website is controlled, operated and administered by Lovebee Products (or its licensees) from its offices within Canada and is not intended to subject Lovebee Products to the laws or jurisdiction of any state, country or territory other than those of Canada. Lovebee Products does not represent or warrant that the Website or any part thereof is appropriate or available for use in any particular jurisdiction other than Canada. Those who choose to access the Website, do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. You are also subject to Canadian export controls and are responsible for any violations of such controls, including without limitation any Canadian embargoes or other federal rules and regulations restricting exports. Lovebee Products may limit the Website’s availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.
Miscellaneous
These Terms of Use do not, and shall not be construed to, create any partnership, joint venture, employer-employee, agency or franchisor-franchisee relationship between you and Lovebee Products. The laws of the province of Ontario shall govern these Terms of Use, without regards to its principles of conflicts of law. YOU HEREBY EXPRESSLY CONSENT TO EXCLUSIVE JURISDICTION AND VENUE IN THE COURTS LOCATED IN THE PROVINCE OF ONTARIO, AND WAIVE ANY JURISDICTIONAL, VENUE OR INCONVENIENT FORUM OBJECTIONS TO SUCH COURTS. You may not assign, transfer or sublicense any or all of your rights or obligations under these Terms of Use without our express prior written consent. Any heading, caption or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or provision hereof. By using this Site, you agree to be bound by these Terms of Use, and to the extent that any or all terms of these Terms of Use are inconsistent with any agreement, written or oral, you may have previously or contemporaneously entered into and/or signed with Lovebee Products with respect to the subject matter herein, you acknowledge and agree that the terms of these Terms of Use shall supersede such other agreement and prevail. Notices to you may be made via posting to the Website, by e-mail, or by regular mail, in Lovebee Products’ discretion (in the latter two situations, via the most recent address that we have on file). The Site may also provide notices of changes to these Terms of Use or other matters by displaying such notices or by providing links to such notices. Without limitation, you agree that a printed version of these Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Last Updated: October 26, 2022